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How to Order a Headstone: A Step-by-Step Guide for Families

MAY 20, 2024

Ordering a headstone for the first time can feel uncertain, especially when you're grieving and trying to make permanent decisions under pressure. The good news is that once you understand the process, it's more manageable than it might seem.

Here's a clear, step-by-step walkthrough of everything involved in ordering a headstone — from the very beginning to the moment it's placed.

01. Step 1: Check the Cemetery's Rules First: Before you pick a stone, call or visit the cemetery where your loved one is buried. Every cemetery has its own rules — sometimes very specific ones — about what kind of headstone is allowed. These rules typically cover:

Allowable types (upright, flat, slant). Maximum and minimum dimensions. Approved materials (usually granite, sometimes bronze or marble). Foundation requirements. Whether vases, ceramic portraits, or other additions are permitted.

Getting this information first saves you from falling in love with an option that isn't allowed at that particular cemetery.

04. Step 2: Gather the Information You'll Need: You'll need to provide specific details to the headstone supplier. Having these ready before you start the design process keeps things moving smoothly. You'll need:

Full legal name of the deceased. Birth date and death date. Any preferred middle names or nicknames. Religious symbols or affiliations, if applicable. A personal epitaph or meaningful quote (optional, but important to think through in advance). Any photos if you want a porcelain portrait added.

06. Step 3: Choose a Supplier: You don't have to buy a headstone through a funeral home. Many families don't realize they can purchase directly from a headstone supplier and often save significantly by doing so. Funeral home markups on monuments can be substantial.

Look for a supplier with a strong track record, a clear design approval process, and transparent pricing that includes engraving and delivery.

08. Step 4: Choose the Type, Material, and Size: Based on the cemetery's rules and your own preferences, choose: the type of headstone (upright, flat, slant, companion, etc.); the material (most families choose granite for its durability); the size within the cemetery's allowed dimensions; the color and finish of the granite.
09. Step 5: Design the Stone: This is the creative part of the process. Work with your supplier's design team to create the layout. You'll choose: font styles for names, dates, and inscriptions; borders, decorative motifs, or custom artwork; symbols (religious, military, or personal); and placement of all elements on the stone.

A good supplier will provide a digital proof — a rendering of exactly how the finished headstone will look — before anything is carved or engraved. Review this proof carefully.

011. Step 6: Review and Approve the Proof: Check every detail on the proof. Verify the spelling of every name. Double-check dates — it's easy for a digit to be transposed. Confirm that symbols and artwork are correct. Make sure the overall layout looks the way you envisioned.

Request revisions if anything is off. Most suppliers allow multiple rounds of revisions before production begins. Once you approve the proof, production starts and changes become costly or impossible.

013. Step 7: Production and Delivery: Production time varies by supplier and complexity of the design. Standard headstones typically take 4 to 8 weeks. Custom shapes or elaborate carvings take longer.

Ask your supplier about the delivery process. Many ship directly to the cemetery and coordinate installation with the cemetery's grounds team.

015. Step 8: Installation: The cemetery will typically set a concrete foundation before the headstone is placed. Some cemeteries handle installation themselves; others allow the supplier or a monument company to install. Confirm who handles this and whether there's a separate setting fee.
016. A Few Final Tips: Don't rush. Taking a few weeks to make this decision carefully is better than regretting a permanent mistake. Order when you're ready — most cemeteries are flexible about timing. Keep a copy of all paperwork, the approved proof, and correspondence with your supplier.

Ordering a headstone is one last act of care for someone you loved. Taking it step by step makes it manageable.

Frequently asked questions

At Eternity Headstones, we offer a diverse range of headstones, including classic upright monuments, flat markers, slant markers, and custom-designed memorials. Each type is crafted with care to ensure a lasting and respectful tribute to your loved one.

Choosing the right headstone involves considering the size, style, and material that best honor your loved one’s memory. Factors to consider include cemetery regulations, desired inscriptions, and personal design preferences. Our team is here to help guide you through the selection process to ensure a fitting and meaningful tribute. For personalized assistance, reach out to us at sales@eternityheadstones.com.

Our headstones are crafted from premium granite, marble, and bronze materials. Each material is selected for its durability, beauty, and ability to withstand the elements, ensuring a lasting memorial that stands the test of time.

To maintain your headstone, regular cleaning with mild soap and water is recommended. Avoid abrasive materials or harsh chemicals that could damage the surface. For stone headstones, keep them free of debris and periodically inspect them for signs of wear. Follow any specific care instructions provided to keep your headstone in excellent condition.

Yes, we specialize in custom headstones tailored to your unique specifications. Whether you have a specific design in mind or need assistance creating a personalized tribute, our team can craft a headstone that reflects the individuality of your loved one. From custom engravings to unique shapes and sizes, we are dedicated to providing a meaningful and distinctive memorial.

Eternity Headstones stands out for its commitment to quality and craftsmanship. We combine traditional artistry with modern techniques to create headstones that meet the highest durability and aesthetic appeal standards. Our focus on environmental responsibility means we use sustainable materials and ethical production practices. Additionally, our dedication to customer satisfaction ensures a seamless purchasing experience and reliable support.

Ordering from Eternity Headstones is simple through our easy-to-navigate website. Select the type and size of the headstone you need, then proceed to checkout. We offer various shipping options to suit your needs, and our customer support team is available to assist with any questions. For help with your order, contact us at sales@eternityheadstones.com.

If you experience any issues with your headstone, such as damage or an improper fit, please contact our customer support team at sales@eternityheadstones.com as soon as possible. We are committed to resolving any problems promptly, including offering repairs, replacements, or adjustments to ensure your headstone meets your expectations. For more details, visit our Returns/Refund Policy Page.

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Eternity Headstones specializes in creating crafting magnificent headstones that are intended to be eternal memorials to loved ones.

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